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Repair Sony VAIO VGN FE855E Keyboard

My girlfriend's notebook was "attacked" by ants recently. This is the famous attack of eating the rubber membrane of the keyboard. They have eaten the contact material of the rubber button and several keys were not working after that. The following picture gives you the model number of the notebook.

I searched for keyboard replacements and found that they are expensive (Sony service require 169$ to replace a keyboard). There are refurbished keyboards available in e-bay for prices around 70$, but I couldn't get one since I live in Sri Lanka. The price and tax is too much if I deliver something from US. So I gave a go by myself. Bottom line is I fixed all the keys for a price just around 1$ (one dollar :)

I thought of giving the steps I followed in case if some one else is in trouble like me.

Step 1: Identify the not working keys.

You can simply use a text pad to type the keys and identify the ones that doesn't work. To test function keys you can do many things. The easiest thing I did was to run a program in command line and then to press function keys in the same shell (note you should not run the particular program you chose as a background process). There each time you press a function key some kind of symbols appear. So you can see if it works or not. See this is a very primitive way but it works.

Step 2: Removing the plastic plate of the key

In notebook keyboards the plastic key plate is clipped to an underlying plastic support mechanism. See the following picture (the bad key in this case is F11)

Use a small flat screw driver to lift the plastic plate from top left corner and bottom left corner. Note: If you are trying to remove normal keys (like A, B, etc.) then you need to lift from bottom left and bottom right corners of the key plate. Once removed you can see it as follows.

Step 3: Removing the plastic hinges

You can use the same screw driver to remove the white plastic hinges. See IraqiGeek's blog to see more information. One advice is that don't force too much on these small plastic items as they tend to break easily. Once removed you will see something similar to the pictures given below.

Step 4: Peeling off the rubber button

The next step is removing the rubber button. It is little bit hard and needs lots of patience. The rubber button is fixed to the same plastic sheet which contains the touch points. So it is virtually irreplaceable :). The option I selected was to cut off the rubber button. You need a sharp blade to do this. I used a razor blade. Once again, be careful when you cut because a single mistake could damage the underlying carbon contact lines, leaving no option other than to replace the entire keyboard. Once you cut it off you can see it as follows (the second image shows another bad key, i.e. Esc key).

Step 5: Finding a replacement rubber button

If you can get away with this step then you are basically done with repairing. If you see the two images above you can clearly see the carbon touch plats (see the thin white "s" shape in the place where the rubber button is taken off. That is the margin separating the two carbon plates). The keyboard simply works if you can somehow find a button which will contact these two plates when pressed. There are numerous solutions you can find in day to day stuff which can be used as a replacement. The one I found was a simple push button. You can easily find a similar type of thing any electronic parts seller. See the images given below.

The first image shows the small switch I found and the next one shows the rubber button of it removed. You can remove it simply by pulling off gently from the sides of the rubber button (Note: be careful not to tear it off). The third one shows the underside of the rubber button and you can clearly see the carbon dot in it. This is the one which get pressed on to the carbon plates of the keyboard. The side view of this button is given below (in fact this is the same side view of the original notebook's rubber button as well).

The replacement button I found had this problem that the distance of pressing is smaller than that is of the original button. So when you fix the key plate it acts much like a touch button. I didn't like that feeling. So I simply shorten the rubber cylinder by removing a part of it and gluing the two parts. This is though seems simple requires a lot of patience. So drink lot of water before you do this :D and take a deep breath. Ah! one thing I forgot to tell was that not all type of glues can be used to bond rubber. So better to find a super glue which can bond rubber. In my case I found a cheap Indian made super glue (I think the name was Evlico or something like that).

Once you adjust the pressing distance and the button is ready to go you need to one more thing. The rubber button used here acts as a vacuum when pressed and sticks to the key board's plastic sheet. So I made two tiny holes symmetrically. That way it becomes very easy to press and feels much like the original button. See the images given below. I think you can see the tiny holes.

Step 6: Replacing the key plate

First replace the plastic hinges. I think you can do it by yourself. The advice here is don't push too much if the thing isn't attaching. You may probably trying to fit it wrongly. Then place the key plate on top of the rubber button and gently push from four corners (you can hear the "tick" sound as you press which indicates the correct fitting of the plate).

This completes the repair and following is a list of additional rubber button replacements you can use.

1. The calculator touch pads have a nice a rubber membrane with touch switches similar to the one I used.

2. TV / VCR remote controllers too have nice rubber buttons inside.

3. There are various types of rubber push buttons available in the market. So better to find a similar one that suits your machine.

If you have any doubt on the matter just drop a reply to this post.


  1. maxsa! nice explanation.

  2. you my son are a fricken genius! My n key has been broken for months and I just fixed it with your advice, you saved me £60. Thanks

  3. Great! I am really happy to hear that I could help others.

  4. great help. excellent explanation. however do tell me how to get hold of spare keys

  5. Hi Sunaina,

    There are few options that you can try out.

    1. If your key plate is not broken then all you have to do is to find a replacement for the rubber button. You can try out various TV push buttons available in local Electronics part shops. Try the keys inside broken handheld devices. The bottom line is any button made of rubber with a carbon dot inside will work. The only difference is the feeling you get when you press the replaced key.

    2. People sell keys separately from their broken keyboards in ebay. Look at the following search query in ebay:

    3. Another option is to use a conducting ink to put a carbon dot on the peeled rubber button. You can find such ink too in local Electronics shops. See the links below.

  6. Excellent work ... Great.


  8. @Puja: Um, I am not sure what Coke has done exactly inside your keyboard. But generally it may have damaged the contacts. First see if you can remove the plastic cover of one of the not working keys and isolate the problem. If it is the contacts that is causing the problem then this thing works. If Coke has done more than that then this won't solve all of it.

  9. Thanks Saliya....but......I am going in for a keyboard replacement as my hubby says that its better to change the whole thing!!! Hope u will keep writing such innovative posts....

  10. @Puja: Yea, it's good if you can go for a replacement

  11. good work,even though it didn't solve my problem but I am still extremely satisfied by your efforts.

  12. Considered! It turns out to be helpful,my sony keyboard does't work well.

  13. many thanks bro..

  14. Thanks for the tips. Laptops are very difficult when compared to PC but once you gain experience it will be easy.